Office 2010 Outlook Level 1 & 2
(7 hours; 8:30 am – 4:30 pm)

Getting Started with Outlook 2010 Introducing Outlook 2010 (p. 3) Navigating the Outlook Screen Navigation Pane Reading Pane Exploring the Ribbon Quick Access Toolbar Get Help (p. 12) Working with Email Outlook Settings & Options (p.19) Enable Spell Check Sending Messages (p.22) Multiple Recipients Using Signatures  Attaching Files & compatibility Spell Check Additional message options (Adv)  Incoming Messages (p.34) Send / Receive Button  Multiple accounts Reading Messages  Flagging Message Changing Message Status Responding to Messages (p.37) Reply / Reply to All Forwarding Messages Printing Messages (p.39) Organizing Messages (p.40) Folder List Create Folders Moving Messages Using Quick Steps Searching for Messages Create Message Rules (Adv) Working with Search Folders (Adv) Deleting Messages (p.45) Deleted Items Folder Working with Contact Information Managing Contacts (p. 49) Viewing Contact List Creating Contacts (p. 50) Sorting Contacts Sending Messages to Contacts Contact Groups (p.57) Creating Contact Groups Sending Message to Groups  Editing Contact Groups  People Pane (p.60)

Using the Calendar Scheduling an Appointment (p.65) Editing Appointments Setting a Reminder Creating Meetings (Adv) Inviting Attendees Managing Meetings Recurring Appointments (p.71) Editing Recurring Appointments Deleting a Recurring Appointment Calendar Views (p.74) Calendar Options (p.78) Adding Color Categories (Adv) US Holidays Sharing Calendars Working with Calendars (p.80) Create Custom Calendars Display Calendars Copying Calendar Items Marking Items as Private Sharing Calendar through Email (p.83) Sending Calendar Options  Receiving Calendar  Printing Calendars (p.86)  Page Setup Working with Notes and Tasks Creating Notes (p. 91) Creating Tasks (p. 93) Navigating Tasks Task Views Scheduling Calendar Time to Work on Task Editing Tasks Setting Reminders Assigning Tasks (Adv) Accepting or Declining a Task (Adv)

Introducing Outlook 2010
Learn how Outlook uses folders and how you can create your own. Learn how Outlook uses your Internet connection to help you send and receive email messages. Understand how to get around in Outlook and learn many of the features it offers to help you organize your personal information.

Sending and Receiving Email
Learn to exchange messages, documents, images and any other type of information with other email users. Learn the basics of sending, receiving, and replying to email messages. Learn various methods to delete, restore, move messages into different folders and flag messages for future attention.

Working with Contacts
Learn useful tools to manage names, email addresses, and other information about your correspondents. Create Contact Groups and assign categories to your contacts.

Using the Calendar
Outlook includes features that help you schedule appointments as well as holidays and conference dates. Manage reminders for these events. Learn to set recurring appointments to keep track of regularly schedule appointments without the need to manually enter each date. Outlook offers a wide variety of formats to print your calendar.

Working with Tasks and Notes
The tasks list gives you a flexible view of your to-do list. Learn to set up tasks to appear on a specific date and set reminders when a task comes due. Assign tasks to others but maintain them on your own Task list. Learn to create simple notes that serve a function similar to Post-it Notes to temporarily store small items of information.